Unlock Your Shopify Order Confirmation: How to Change 'Confirmed' and 'Preparing' Text

Hey there, fellow store owners! It’s your friendly Shopify expert here, diving into a really common question that pops up in the community forums. You know, those little details that make a huge difference in how professional and localized your store feels? Well, one such detail recently sparked a great discussion about changing the language on the order confirmation page.

Our friend @BotRaymond kicked things off, asking how to update the text for phrases like "Confirmed" and "We’re preparing these items for shipping" on the order confirmation page. They were specifically using the popular Dawn theme, which is a detail that often helps narrow down the solutions. It’s a fantastic question because getting this right ensures your post-purchase experience is seamless, especially if you’re serving an international audience or just want to tweak the messaging to fit your brand’s voice.

Cracking the Code: Where to Find Those Elusive Phrases

The community quickly rallied, and a clear consensus emerged around the primary place to make these changes: your theme’s language editor. It’s often overlooked, but it’s a powerful tool for customizing a lot of the static text on your storefront, including parts of the checkout and order status pages.

Here’s the breakdown, pulling together the best advice from @mastroke, @emilyjhonsan98, and @devcoders:

Step-by-Step: Editing Your Theme's Default Content

1. Head to Your Shopify Admin: From your dashboard, navigate to Online Store > Themes.
2. Access the Language Editor: Next to your currently active theme (for @BotRaymond, this was Dawn), click on the three dots (⋯). From the dropdown menu, select Edit default theme content (it might also say Edit default theme language depending on your Shopify version or theme).
3. Search for the Phrases: This is where precision is key! In the search bar at the top of the language editor, type in the exact phrases you want to change. The community suggested searching for:
   • "Confirmed"
   • "We’re preparing these items for shipping"
   • You can also try shorter, distinct words like "Preparing" or "Shipping" if you're having trouble locating the full string.
4. Make Your Edits: Once the search results appear, you’ll typically find these strings under sections like "Checkout & System" or "Customer." Simply replace the text in the box with your preferred language or custom message. For example, if you want "Confirmed" to say "Order Received!" or "Commande Confirmée", just type it in.
5. Save Your Changes: Don't forget this crucial step! Click the Save button to apply your updates.

Remember @BotRaymond's initial struggle to find the option? Sometimes, it's about making sure you're searching for the exact phrasing, or even just a keyword from the phrase. The search function in the theme content editor is quite good, but it needs a good starting point!

Don't Forget the Notifications!

@mastroke brought up another excellent point that’s easy to overlook: the order confirmation email notification. While the theme editor handles the on-page text, your customers also get an email, and you'll want that to be consistent!

Checking Your Email Notification Settings:

1. Go to Settings: From your Shopify admin, click on Settings (usually in the bottom left corner).
2. Navigate to Notifications: Select Notifications from the settings menu.
3. Find Order Confirmation: Under the "Customer notifications" section, click on Order confirmation.
4. Edit the Email Content: Within the email template, you can search for the same texts: "Confirmed" and "We’re preparing these items for shipping". You'll likely see the HTML structure, so be careful when editing to maintain the email's design. This is a great place to update the language for the email version of the confirmation.

A Quick Note on Third-Party Apps

@emilyjhonsan98 wisely pointed out that if you’re using a third-party tracking app for your Order Status page, the text might actually be controlled within that specific app’s settings. This is less common for the initial "Confirmed" message but definitely something to keep in mind if you’ve customized your post-purchase flow extensively with apps. Always check the app’s documentation or settings if the theme editor doesn't yield results.

So, there you have it! What started as a simple question from @BotRaymond turned into a really helpful discussion, clarifying the steps for everyone. It just goes to show how valuable our community is for uncovering these practical solutions. Getting these small linguistic details right can really elevate your customer experience and ensure your global customers feel right at home. Happy customizing!