Shopify App Review Times: Decoding the Wait and Getting Your App Approved Faster
Understanding Shopify App Review Delays: A Community Perspective
Hey everyone, it's tough waiting for your Shopify app to get approved, right? I saw a recent thread in the Shopify Community from Vikass1t, titled "App Review Delay," and it sparked a great discussion about the app review process. Let's break down what the community shared and what you can do if you're stuck in the "We’re assigning a reviewer to your submission" phase.
The Initial Question: How Long is Too Long?
Vikass1t submitted their app on January 12th and was still seeing the "assigning a reviewer" message. They were understandably wondering if there was a way to expedite the process or figure out what was going on. It’s a common concern!
Typical Review Times: It Varies
Jennifergordonn chimed in with some helpful insights, pointing out that app review times can vary quite a bit. Several factors play into this, including the complexity of your app and the current volume of submissions. She mentioned that reviews can take anywhere from a few days to a couple of weeks. From my experience, that's pretty accurate.
What Can You Do While You Wait?
Okay, so patience is key, but what can you *actually* do? Here's a breakdown based on the community's advice and my own experience:
- Check Your Partner Dashboard: First and foremost, make sure you've thoroughly reviewed your Partner Dashboard. Look for any feedback or requests for changes from Shopify. This is the most common reason for delays.
- Contact Shopify Partner Support: If it's been longer than 10-14 *business* days, and everything seems complete on your end, it's time to reach out to Shopify Partner Support. Here’s how, as suggested by the community:
Go to Partner Dashboard → Support → Contact Support
Choose App Review / Submission Status
When you contact support, be polite and provide them with all the relevant details about your app submission. They should be able to give you an update on the review status. Remember, they are likely dealing with many inquiries, so patience and a friendly approach go a long way.
Things to Keep in Mind:
- Busy Periods: App review times can be longer during peak seasons or holidays. So, if you submitted your app during a busy period, expect a slightly longer wait.
- Complexity Matters: Apps with complex functionalities or integrations might take longer to review. The more intricate your app, the more thoroughly it needs to be tested.
- No Visibility: Unfortunately, there isn't much visibility into the review queue itself. You won't be able to see your app's position in the line.
Vikass1t also restated the original question, which highlights how frustrating the waiting game can be. It reinforces the importance of the advice given by jennifeergordonn and the initial response. The main takeaway is to check for feedback, and if the wait is excessive (over 2 weeks), contact support using the path provided.
So, what's the bottom line? App review delays are a normal part of the Shopify app development process. While you can't magically speed things up, you *can* take proactive steps to ensure a smooth review. Double-check your submission, be patient, and don't hesitate to contact support if needed. Good luck getting your app approved!